Practice Management

Gillian Bevan
General Manager (based at University Health Centre [UHC])
Tracy Watson
Deputy General Manager (based at Claypath Medical Centre [CMC])

The General Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality patient care, human resources, finance, patient safety, premises and equipment and information technology.

The General Manager supports the GPs and other clinicians in delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Janine
Finance Officer (based at UHC)
Cynthia
Medicals Administrator (based at UHC)
Nickola
Data Quality Supervisor (based at CMC)
Judy
Medical Summariser (based at UHC)

Secretaries
(all based at CMC)

Joanne
Medical Secretary/Supervisor
Katie , Jan, Jayne
Medical Secretaries

Our Medical Secretaries deal with all referrals to secondary care, community services, and local clinics. They will support you in choosing and booking an appointment at your convenience at the hospital of your choice.

Reception

Sue
Reception Supervisor – CMC
Denise
Reception Supervisor – UHC

Linda, Bev, Angela
Medical Receptionists – University Health Centre

Lesley, Kay, Mandy, Pam, Nik, Dawn, Cheryl, Leigh, Gemma
Medical Receptionists – Claypath Medical Centre

Our receptionists provide an important link for patients with the practice and are your initial point of contact for general enquiries. They can provide basic information on services and direct you to the right person depending on your health issue or query.  They book patient appointments with our GPs and nurses.  They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, etc.