Physiotherapy

Physiotherapy is provided by the NHS in Durham by County Durham and Darlington NHS Foundation Trust. If you need to see a physiotherapist, you have the option to self refer (over 16 years only) by completing and sending the form below to the Trust. Alternatively, if you are not sure that you need to see […]

Practice News (Winter, 2017/18)

1. Staff Hellos and Goodbyes Regrettably we said goodbye to: Anne Phillips resigned as Nurse Practitioner/Nurse Manager on 29th December, 2017, to take up an appointment in Stanley Health Centre. Anne made an invaluable contribution to the development of the nursing team having worked in the practice for over twelve years. We hope she is […]

Patient Privacy Notice

Patient Privacy Notice Claypath and University Medical Group, 26 Gilesgate, Durham, DH1 1QWTel: (0191) 374 6888 Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. […]

Christmas Opening Times 2017

Claypath Medical Centre University Health Centre Monday, 18th December  2017 8.00 a.m. – 6.00 p.m. 8.30 a.m. – 5.00 p.m. Tuesday, 19th December 2017 8.00 a.m. – 6.00 p.m. 8.30 a.m. – 5.00 p.m. Wednesday, 20th December 2017 8.00 a.m. – 6.00 p.m. 8.30 a.m. – 5.00 p.m. Thursday, 21st December 2017 8.00 a.m. – […]

Practice News (Autumn, 2017)

STAFF PROFILE Dr Michael Smith, Salaried GP Dr Smith joined the practice in March 2017, having previously practiced elsewhere in the North East. He trained in London, qualifying as a GP in 2015. Alongside his clinical practice, treating both Durham residents and students, he has a special interest in IT. Since joining the practice he […]

Updated appointments information

We have updated our appointments page to provide clarity in the types of appointments and clinicians we offer. You can also print this in the form of a leaflet: How to use our GP service leaflet.

The Great North Care Record

Improving healthcare in the North East You may have heard that a new way to enable medical professionals to access patient records is being rolled out across the North East region to help provide better, safer care. The Great North Care Record provides secure, real-time access to a summary of GP-held records for clinicians, so […]

Vaccination/Immunisation Update

NHS HEALTH CHECKS Are you aged 40-74yrs? Even though you might be feeling great, if you’re over forty years you may be at risk of heart disease, stroke, kidney disease, diabetes or dementia. A free NHS Health Check can help you reduce these risks and make sure you stay healthy. You can access the NHS […]

Practice News (Summer, 2017)

STAFF PROFILE Joanne Malarkey, Medical Secretary/Supervisor Joanne Malarkey, joined the practice in 1999 as a medical secretary. She is a highly regarded, member of the practice team. She has a wealth of knowledge and understanding of the role and is now supervisor of the secretarial team. She has seen many changes in the NHS over […]

Practice News (Spring 2017)

Staff Hellos and Goodbyes Regrettably we said goodbye to: Dr Lindy Pun left the practice in November, 2016, during her maternity leave, to return to Macau in China with her husband, Lucas, and new arrival baby Jonathan.  We wish them all the very best for the future. Dr Frances Timson left the practice on 31st […]

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies […]

Summary Care Record and Great North Care Record

Summary Care Record The purpose of the Summary Care Record is to ensure that anyone treating you has basic but important information about you – especially when care is unplanned,  urgent or during evenings and weekends. A roll out programme to existing patients began in March/April, 2010, and all patients were sent an information pack […]

NHS Constitution

The NHS is founded on a common set of principles and values that bind together the communities and people it serves – patients and public – and the staff who work for it. The NHS Constitution establishes the principles and values of the NHS in England . It sets out rights to which patients, public […]

Friends and Family Test

The Friends and Family Test (FFT) is an important continuous patient feedback tool that supports the fundamental principle that patients who use NHS services should have the opportunity to provide feedback on their experience. It asks patients if they would recommend the services they have used and offers a range of responses. When combined with […]

Publication of GP Net Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. It should be noted, however, that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not […]

Freedom of Information

Information available from the Claypath and University Medical Group providing medical services under contract to the NHS under the Freedom of Information Act Publication Scheme: Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service. A copy of our Publication Scheme […]

Regulatory Bodies

Our practice is regulated by the Care Quality Commission (CQC) who can ask for information about patients and staff alike.  We must comply withi their requests. Our clinicians are also regulated by various professional bodies such as the General Medical Council (GMC) and Nursing and Midwifery Council (NMC). www.cqc.org.uk www.gmc-uk.org www.nmc-uk.org

Research Involvement

Claypath and University Medical Group is proud to be involved in Primary Care Research. The practice is actively engaged with the NHS National Institute for Health Research and Local Research Centres, and can signpost suitable and willing patients to relevant research studies that  might be of relevance to them. A copy of our Research Privacy […]

PPG Patient Surveys and Action Plans 2018

Each year the practice undertakes two Annual Patient Satisfaction Surveys – one at each practice site i.e. the Claypath Medical Centre and the University Health Centre. The comments from each survey are then discussed with members of the Patient Participation Group. A Patient Survey Action Plan is then developed by the Group for each practice […]

PPG Minutes

Patient Participation Group Notes 7 June 2018 Patient Participation Group Notes 22nd March 2018 Patient Participation Group Notes 25 Jan 2018

PPG Terms of Reference

Terms of Reference and Code of Conduct Overriding Aims and Principles The PPG is not separate from the Claypath and University Medical Group but is a panel of patient volunteers who wish to work with the practice to provide practical support and to contribute to the continuous improvement of practice services, patient accessibility and the […]

Patient Participation Group

The practice has a “Patient Participation Group” membership of which is made up from patients registered at the practice who attend either the Claypath Medical Centre or University Health Centre. We are currently actively seeking new members to join the group to ensure a wider representation of our patient population. The aim of the group is that […]

PALS

The NHS employs over a million staff in thousands of locations.  It is a large complex organisation providing a broad range of services.  It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS.  And this can be at times when you are feeling at your […]

Ear Syringing

The practice is currently experiencing an increased demand for nurse appointments.  We are, therefore, prioritising patients who require to be seen urgently. We appreciate that ear symptoms can be uncomfortable and irritating.  Unfortunately, however, ear syringing is not classed as urgent. Please, therefore, be aware that you may need to wait up to a few […]

Training

The practice is an accredited training practice. This means that the practice and doctors have had to achieve a number of standards which have been assessed by the  Northumbria Vocational Training Scheme, acting on behalf of the national organisation the Joint Committee for Postgraduate Training in General Practice. Doctors training to become GPs are called GP […]

Frequently Asked Questions (FAQ)

Disabled Access The practice is equipped with facilites for the disabled e.g. access ramps and double doors. If you anticipate any difficulty, please ring reception prior to your visit. Disabled car parking spaces are also provided. We hope that they will be available for disabled patients and/or their carers when visiting the practice. Car Parking […]

Doctors

Information about all our practice doctors.