If your doctor agrees, you may obtain repeat prescriptions without seeing a doctor. You can get obtain your repeat prescriptions in the following ways:


Online

To use this facility you need to sign up at the surgery in person by bringing some form of photo id with you. Reception will then issue you with a PIN number which will enable you to log into the system for the first time. You will then be asked to create a unique username and password before making your first on-line repeat prescription order.

If you have already obtained log-in details from the surgery, click here to order your repeat prescriptions.


Pharmacy

The practice together with some community pharmacies in Durham and Chester-le-Street run a “Repeat Prescription Collection Service” to make it easier for you to collect your prescription each month.

You need to register with the service by completing and returning the enclosed slips to the surgery or your chosen pharmacy from the community pharmacies listed below.

Once registered you can order your repeat prescription from the surgery in the usual way.  Please state that you are a “collection service patient”.  You can then collect your medication at your chosen pharmacy three working days later.

You will no longer have to collect your repeat prescription from the surgery or wait in the pharmacy while it is dispensed!

COMMUNITY PHARMACIES IN THE SCHEME 

The following pharmacies are included in the “Repeat Prescription Collection Service” scheme:
Boots, Arnison Shopping Centre, Boots, North Road, Durham Boots, Market Place, Durham Boots, Cestria Health Centre, Chester-le-Street Co-op Chemist, Claypath, Durham Bowburn Pharmacy, Bownburn, Durham Sherburn Village Pharmacy, Sherburn W Smith Ltd., Framwellgate Moor, Durham M Whitfield Ltd., Sunderland Road, Durham Leak Chemist, Belmont, Durham Leak Chemist, Framwellgate Moor, Durham J + C Clark, Belmont, Durham Tesco, Gilesgate, Durham


Post

Complete the tear-off slip on the previous prescription telling us what you need and enclose it in an envelope, together with a stamped addressed envelope if you wish your prescription to be sent back to you.

If you do not have your repeat prescription list from your previous prescription, please write what you need on a piece of paper.  Please leave clear and concise details including:

  • Name
  • Date of birth Address Telephone number Medication name and strength
  • Please address the envelope to your usual surgery.

Your prescription will be ready to collect at the surgery at any time after 2.00 p.m.  two working days after receipt.

If you wish your prescription to be sent back to you, please ensure you have enclosed a stamped, self-addressed, envelope with your request. The surgery will then post your prescription back to you.


Fax

Please FAX a copy of the tear-off slip on your previous prescription telling us what you need to (0191) 374 6894.

If you dont have your repeat prescription list from your previous prescription, please write what you need on a piece of paper and include the details set out in the “By Post” section above.

Please FAX your request by 4.00 p.m. to ensure your prescription will be ready to collect at the surgery at any time after 2.00 p.m. two working days after receipt.


In Person

Complete the tear-off slip on the previous prescription telling us what you need and place this into the “Repeat Prescriptions” Box in reception.

If you dont have your printed list, you can write what you need on a piece of paper – please include the details set out in the “By Post” section of this leaflet.

If the surgery is closed you can put your prescription request through the letterbox in a sealed envelope addressed to the surgery.

Requests received by 4.00 p.m. will be processed the same working day ensuring your prescription will be ready to collect at the surgery at any time after 2.00 p.m. two working days after receipt.

Generic Policy

Every drug has 2 names. It can be very confusing. For example NUROFEN is a trade name or marketing name, the generic or chemical name is IBUPROFEN. Similarly PANADOL and PARACETAMOL.

It is Government policy to increase the rate of generic prescribing. The Practice has taken the decision to prescribe generically, where possible.

It is practice policy to give prescriptions which last for 56 days but on occasions this may vary depending on the medication and on the doctor’s decision.